The Sage Home Care Team

Amanda Munoz, Director of Operations, keeps everything running smoothly—from billing and payroll to the day-to-day flow of the office. Her work ensures that both our staff and clients are supported every step of the way. She oversees staff operations, business planning, and budget development. She ensures all of our services comply with professional standards, as well as state and federal regulatory requirements. Amanda also directs the caregivers and the administrative staff in quality and consistent client care. If you ever have a dispute that cannot be resolved or a comment of appreciation, she always has time to talk with clients and really and truly appreciates feedback.

Arelis Fernandez, Director of Human Resources, plays a key role in supporting and guiding our team. She leads recruitment, onboarding, training, and staff development, while also ensuring fair compensation and fostering a positive workplace culture. From resolving challenges to shaping strategies that strengthen both our staff and services, Arelis is an integral part of our success.

Michelle Cabral, Director of Client Services, works diligently to ensure the match between client and caregiver is just right. With over 10 years of experience in both the clinical and administrative sides of home care, she brings valuable insight from her own background as a home health aide. Michelle is passionate about getting to know caregivers and clients—not only to create strong matches, but also to connect with their stories. Helping families is what fulfills her and brings her joy.

Ed Almonte, Case Management Supervisor, oversees our case managers and ensures compliance with insurance and licensing requirements. He provides leadership to our staff, coordinates the delivery of care services, and helps develop and implement disease management training programs. In his crucial role, Ed also fosters a culture of compassion and empathy while supporting our aides—ensuring the high level of care Sage Home Care is known for providing to clients across New York and Connecticut, around the clock.

Nellie Oromaner, Case Manager, brings with her a wealth of experience and a genuine passion for making a positive difference in the lives of those she serves. With a degree in psychology, she covers Putnam, Westchester, and Fairfield counties, conducting in-home assessments and engaging with clients and their families with unwavering dedication.

Drawing from a rich tapestry of both professional endeavors and personal responsibilities, Nellie embodies the perfect balance of kindness and firmness essential for guiding clients through their unique journeys. Her approach is rooted in authenticity and honesty, ensuring that clients are met with the utmost transparency regarding their needs and the available support options.

Her connection to home care is deeply personal, shaped by her experiences caring for her mother and father-in-law, both living with dementia. Through this journey, Nellie discovered her calling to serve with empathy, understanding, and compassion.

Marc Oromaner, Case Manager, brings a deep sense of purpose and compassion to his role, shaped by both professional dedication and personal experience. With a calm and thoughtful presence, Marc serves clients and their families across the region, conducting in-home assessments, providing supervision, and offering tailored support with care and integrity.

Marc’s approach to caregiving is grounded in empathy, patience, and clear communication—qualities that have become second nature through his own journey supporting loved ones. As both his father and mother-in-law face the challenges of dementia, Marc has gained a firsthand understanding of the emotional and practical complexities families endure. This personal connection fuels his commitment to helping others navigate similar paths.

Whether he’s guiding families through care options or simply lending a listening ear, Marc combines professionalism with a sincere desire to make a meaningful difference. He believes in being honest, respectful, and fully present, ensuring that each client feels truly seen and supported.

For Marc, this work is more than a profession—it’s a deeply personal mission. With every visit and conversation, he strives to bring comfort, clarity, and peace of mind to those facing some of life’s most difficult moments.

Sunny Damian, our dedicated Scheduling Coordinator, plays a pivotal role as the first point of contact when you reach out to our office. In addition to her essential responsibilities, Sunny brings her unique commitment to community service into her role. As a dedicated volunteer for the AirForce National Guard, she serves in the LRS Logistics Division and frequently deploys for duty. Her passion for working with military veterans shines through in her dedication to both her civilian job and her military service.

Sunny’s primary focus remains on helping prospective clients navigate the initial State-mandated assessment scheduling process. Following this, she collaborates closely with your Case Manager to arrange convenient appointments for meeting your new aide or conducting candidate interviews. Beyond this, Sunny expertly coordinates and manages schedules for your in-home assisted living services, ensuring that Sage Home Care consistently meets schedule and service coordination expectations.

Above all, Sunny is a compassionate and attentive professional who prioritizes your needs. She is committed to delivering exceptional service precisely when you need it. Should you have any questions or encounter any issues, please don’t hesitate to reach out to her or your Case Manager for assistance. Sunny is here to make your experience with Sage Home Care as smooth and efficient as possible while also serving her country with honor and dedication in her role with the Air Force National Guard.

Veronica Rehder, Accounts Receivable/Payable, broadly oversees billing and payroll at each of the Sage Home Care offices. She often chooses to operate at arms length compared to the more forward facing members of the Sage Home Care team, instead dealing with the bottom line and ensuring that each client and employee’s financial relationship with Sage Home Care is handled properly and professionally. Veronica is best reached at any time of day by email if you have a question or concern regarding an invoice, pay stub, or if you need a great festive chili recipe.

Samantha Thon, Care Supervisor/Diabetes Care Specialist, ensures your care is first-rate and consistently delivered. Her job is to help ensure your caregiver(s) are providing you the very high standards Sage Home Care is proud to deliver. She works closely with caregivers, addressing concerns, recognizing exceptional performance, and providing guidance to maintain excellence. Samantha often makes both announced and unannounced visits while caregivers are on duty to support consistency and quality.

As a highly trained Diabetes Care Specialist, she also oversees diabetes training and education for both caregivers and newly diagnosed clients, sharing her expertise with warmth and dedication.

Patricia Tompkins, Training Director, has been in the home care industry for more than 35 years and previously operated her own home care agency. She is always exploring new training programs and techniques to teach more effectively, designing innovative approaches to develop essential skills and attributes.

Patty maintains close communication with caregivers, case managers, and staff at every level to identify emerging needs and plan additional training. We are especially proud of our in-house training lab, where she not only trains our caregivers but also works with family caregivers who want to learn the best practices for caring for their loved ones at home.

Marcus Dalip, Director of Pet Therapy, brings the joy and benefits of certified therapy dogs, Mila and Finnegan, to our clients. Pet therapy has proven to be a wonderful addition to home care, especially for clients who are no longer able to care for a pet of their own.

Marcus collaborates with physical and occupational therapists to incorporate our therapy dogs into treatment plans. Physical therapists may have clients walk Mila or Finnegan to improve mobility, while occupational therapists might use activities like brushing the dogs to enhance arm strength and fine motor skills. Mila and Finn are always calm, friendly, and willing partners, helping make each session both therapeutic and enjoyable.

Our Team Consists Of

Case Managers

Our Case Managers help to ensure your care is first-rate and consistently delivered.

Their job is to help ensure your caregivers are providing you the very high standards Sage Home Care is proud to deliver. The Supervisor will always listen to you and do their very best to address any concerns you may have, or congratulate a caregiver for doing such a great job. Supervisors typically make announced and unannounced visits while the caregiver is working. If you have any questions or problems, you can talk to your Coordinator.

Caregivers / Care Service Providers

Sage Home Care Services comes to you by way of our Caregivers and Certified Specialists. Your Care Coordinator will match a Caregiver to work with you and will conduct visits from time to time to ensure your care is exactly what you need, when you need it.

Caregivers will assist you in your daily living activities. They will focus on getting to know you – what you like, what things you are good at, and how you would like things done in your home. They will plan and execute household chores and fun activities to do together. If there is anything you feel you cannot do alone, your companion aide will help you.

If you are not feeling well, your Caregiver can take you to the doctor. They can also help you keep in touch with your family and friends.

Who Will Be Showing Up To Provide My Care?

Our diverse staff comes from a wide range of backgrounds, and the most important characteristic about all of them is that they sincerely care about our clients and families!

We work hard to best match our clients and caregivers based on both a skill set and personality traits. If you feel that you do not have a good match or have other concerns, please contact us, and we’ll work to solve the problem or replace the Personal Attendant.

From time to time, staff members may need to move on to other opportunities or their schedules change. In these cases, we make arrangements to have a new team member arrive, and whenever possible, to train in advance.

Sage works diligently to provide the smoothest transition possible. In the unfortunate circumstance that we do not have this opportunity or if your Caregiver is sick, an alternate will be assigned to cover the normally scheduled shift.

For further details on any of the members of our home care team, feel free to reach out to us at any time. You may call 1-800-578-4554 or send an email to customerservice@sagehomecare.com with your questions or inquiries about our team or our senior care in Darien, CT and the nearby areas.