Our Agency
How Are Your Employees Screened?
Sage Home Care maintains an extensive screening process for all potential employees. Every caregiver must successfully complete background checks, physical examinations, competency assessments, and drug and alcohol testing. Once hired, they participate in advanced training and ongoing education to ensure the consistent delivery of high-quality, compassionate care.
Are Sage Home Care’s Employees Licensed and Bonded?
Yes, they are. For further details, you may contact our coordinators at 1-800-578-4554.
Will We Be Able to Reach You Beyond Regular Office Hours?
Yes, you will. We provide superior customer service at all hours of the day, 7 days a week. A trusted coordinator will be there to provide assistance whenever you make a call.
Our Services
How Do I Get Started?
Caring for an aging loved one can be challenging — but you don’t have to do it alone. Reach out to Sage Home Care at 1-800-578-4554 or email customerservice@sagehomecare.com.
Would I Need a Doctor’s Order or Prescription for Home Care Services?
No need. Pre-authorization or a physician’s prescription is not required.
How soon can services begin after my initial consultation?
We begin services as soon as we’ve matched you with the most suitable caregiver for your needs. The start time may vary depending on caregiver availability and the specific care requirements. Our team works promptly to ensure your care begins as quickly and smoothly as possible.
What happens if I need to make changes to my service?
You can contact our office at any time to adjust your schedule, update your care plan, or discuss any changes needed.
What If I decide to discontinue services?
You may discontinue services at any time. We do require 7 days’ written notice so we can adjust the caregiver’s schedule and ensure a smooth transition. If your needs change in the future, our team will be happy to assist you again.
Billing And Payment
Are Personal Attendants Paid Directly?
No, they are not. Personal attendants are paid as employees by Sage Home Care.
How Much Do I Have to Pay for Services?
The cost of home care services depends on the number of hours, type of schedule (hourly or live-in), level of support required, and local conditions. A free assessment is required to determine the right care plan and provide an accurate rate. Call us at 1-800-578-4554 to get started.