FAQ for Home Care in Bethel CT
How Are Your Employees Screened?
Sage Home Care has an extensive screening process for all our potential employees. They would need to undergo background checks, physical examinations, competency tests, as well as drug and alcohol testing. Furthermore, once hired, they would be required to participate in advanced training and seminars to ensure the continuous provision of quality care.
Are Sage Home Care’s Employees Licensed and Bonded?
Yes, they are. For further details, you may contact our coordinators at 1-800-578-4554.
Will We Be Able to Reach You Beyond Regular Office Hours?
Yes, you will. We provide superior customer service at all hours of the day, 7 days a week. A trusted coordinator will be there to provide assistance whenever you make a call.
How Do I Get Started?
You simply have to get in touch with Sage Home Care’s representatives. Feel free to call us at 1-800-578-4554. You may also send an email to firstname.lastname@example.org to request for our services.
Would I Need a Doctor’s Order or Prescription for Home Care?
No need. Pre-authorization or a physician’s prescription is not required.
Will I Be Able to Receive Care Immediately After Initial Consultation?
Yes, services are usually provided a few hours after we have received your initial call.
What if Changes Need to Be Applied to My Service?
You can simply contact our coordinators at any time. We can make adjustments without incurring any fees or charges on your account.
What If I Decide Not to Receive Service Instead?
You are free to do so. You will not be locked into a long-term contract and can therefore change your mind or choose to discontinue the service whenever you wish.
Billing And Payment
Are Caregivers Paid Directly?
No, they are not. Caregivers are paid as employees by Sage Home Care.
How Much Do I Have to Pay for Services?
Costs of services usually depend on the number of hours of care received per week, and the level of care required. For questions about rates, feel free to call us at 1-800-578-4554. Our coordinators would be more than happy to assist you.