FAQ

Sage Home Care has an extensive screening process for all our potential employees. They would need to undergo background checks, physical examinations, competency tests, as well as drug and alcohol testing. Furthermore, once hired, they would be required to participate in advanced training and seminars to ensure the continuous provision of quality care.

Yes, they are. For further details, you may contact our coordinators at 1-800-578-4554.

Yes, you will. We provide superior customer service at all hours of the day, 7 days a week. A trusted coordinator will be there to provide assistance whenever you make a call.

You simply have to get in touch with Sage Home Care’s representatives. Feel free to call us at 1-800-578-4554. You may also send an email to customerservice@sagehomecare.com to request for our services.

No need. Pre-authorization or a physician’s prescription is not required.

Yes, services are usually provided a few hours after we have received your initial call.

You can simply contact our coordinators at any time. We can make adjustments without incurring any fees or charges on your account.

You are free to do so. You will not be locked into a long-term contract and can therefore change your mind or choose to discontinue the service whenever you wish.

No, they are not. Caregivers are paid as employees by Sage Home Care.

Costs of services usually depend on the number of hours of care received per week, and the level of care required. For questions about rates, feel free to call us at 1-800-578-4554. Our coordinators would be more than happy to assist you.