In Home Assisted Living Services in Brewster, NY
Sage Home Care is your source for non-medical in home assisted living services in Brewster, NY and the surrounding area. We are a family-owned and privately operated, non-medical in home assisted living services agency that has been in the business for the last 18 years. Ever since our inception, we have always been fully dedicated to providing affordable and personalized assisted living solutions for you and your loved ones. Through our affordable services, compassionate services, and commendable assisted living providers, we are proud to say that we have gained the confidence and trust of our clients.
At Sage Home Care, we offer a broad range of non-medical in home assisted living services including, but not limited to: assistance with daily living activities, hourly services, light housekeeping, live-in services, and many more! All of our services are carefully designed around your specific need and situation.
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Vision, Mission, and Values
Our Mission
Sage Home Care is committed to helping our seniors stay independent in their own homes for as long as possible, while exceeding our clients’ expectations. We will treat each of our clients with honesty, integrity, reliability, respect, and consistency while honoring their privacy, dignity, property and family customs.
We accomplish this by employing first-rate staff members who embrace the values of Sage Home Care. Every staff member will show their joy of providing seniors with excellent assisted living services by maintaining our high level of ethics and integrity and giving their very best in everything they do day after day.
Our Vision
As one of the best in home assisted living agencies in the area, Sage Home Care provides the very best of in home assisted living services to the communities we serve. Our clients enjoy reliable, trustworthy, knowledgeable, and compassionate services consistently, which exceed client expectations.
Personal Attendant’s Motto:
“I will perform all my assisted living services and duties with honesty, integrity, confidence, compassion, cheerfulness and dedication. In all my service, I will treat each client as if they are my family with honor, respect and dignity.”
Sage Home Care Values
- Professionalism
- Consistency
- Honesty & Integrity
- Compassion
- Ongoing Training
- Professionalism
- Sage will always be professional when it comes to our in home assisted living services.
- Sage will respect the client’s personal privacy and physical items.
- Sage will treat every person with honesty, respect, and dignity.
Consistency
- Sage Staff will follow each senior’s assisted living plan and make sure that each client gets the same first-rate level of professional assisted living services within every visit.
- Sage Staff must accurately record the “Start Time” and “End Time” using the timekeeping system set forth by Sage Home Care.
- Employees must prioritize to be on time to every shift and understand that excessive tardiness is unacceptable to Sage Home Care standards.
- The Sage Staff makes every effort to maintain consistency with our placement of personal attendant in your home.
Honesty & Integrity
- Sage Home Care employees will be honest with all clients.
- All information in the assisted living services plan is strictly confidential and will not be shared with others outside Sage Home Care.
- Sage Home Care will never take advantage of clients in any way.
- Sage Home Care staff will always strive to fulfill the responsibilities outlined in each client assisted living services plan.
- Sage Home Care staff will document what was done each day at the end of every shift.
- Personal attendants will never solicit Sage Home Care clients for private assisted living services.
Compassion
- Sage Home Care staff always strives to adhere to the common goal of “performing my collective duties with confidence, concern, commitment, cheerfulness and compassion. I will treat every contact as a friend, every client as family and perform every task with honor.”
- We will treat each client with respect and dignity and remember that they are adults.
Ongoing Training
- Every personal attendant of Sage Home Care is required to complete the required personal attendant training program within 90-days of their first assignment.
- Every personal attendant is required to be First Aid Certified within 90-days of hire and keep it from expiring going forward.
- All employees agree to seek out education that enhances their skills and help them grow in their career development.
- Every personal attendant is required to complete at least 6 hours of ongoing training each year.
The Sage Difference
- Sage Home Care is locally-owned and operated by the Almonte Family, who has been providing top notch assisted living services for 18 years.
- We have been serving the Greater Fairfield County Connecticut area since 2005.
- Our mission when providing in home assisted living services, is to empower, enrich, enable, and assist individuals and their families so seniors can age gracefully, independently, and with integrity in their own homes. Sage Home Care will help you achieve this in whatever way possible for as long as possible.
- Our personal attendants are CNAs and hired employees, not independent contractors.
Our personal attendants join our team after completing a 5-step hiring process:
- Face to Face Interview
- Background Check
- Pass a Drug Screen Pre-Employment
- Complete personal attendant, CPR, Emergency Response, First Aid Certification Training
- A Physical with Clean Bill of Health including a Negative TB Test
- Our personal attendant retention rate is 68% higher compared to the national average of 46%. This is due, in part, to the recognition we give, appreciation we show, and the level of ongoing training we provide.
- We are the only non-medical in home assisted living agency in the area with an in-house personal attendant simulation training facility, which we offer free of charge to clients and their families.
- Our highly trained personal attendant teams and case managers have extensive experience in Dementia & Alzheimer’s services and also Type 1 + Type 2 Diabetes services.
- We have an on-site training lab with DME and both non-medical and medical supplies for quality, hands-on training.
- Our team has trained many family members for FREE since 2009.
- Our team supports individuals and their families by partnering with health professionals to ease the transition from hospital or rehab to home.
- Our services are payable privately through long term care insurance and/or through Medicaid.
- We are the only non-medical in home assisted living agency in the area offering Pet Dog Therapy, not to mention it is free of charge to clients.
Case Managers
Our Case Managers help to ensure your services are first-rate and consistently delivered.
Their job is to help ensure your personal attendants are providing you the very high standards Sage Home Care is proud to deliver. The Supervisor will always listen to you and do their very best to address any concerns you may have, or congratulate a personal attendant for doing such a great job. Supervisors typically make announced and unannounced visits while the personal attendant is working. If you have any questions or problems, you can talk to your Coordinator.
Personal Attendants / Assisted Living Service Providers
Sage Home Care services come to you by way of our personal attendants and Certified Specialists. Your Assisted Living Services Coordinator will match a personal attendant to work with you and will conduct visits from time to time to ensure your assisted living services are exactly what you need, when you need them.
Personal attendants will assist you in your daily living activities. They will focus on getting to know you – what you like, what things you are good at, and how you would like things done in your home. They will plan and execute household chores and fun activities for you to do together. If there is anything you feel you cannot do alone, your companion aide will help you.
If you are not feeling well, your personal attendant can take you to the doctor. They can also help you keep in touch with your family and friends.
Who Will Be Showing Up To Provide My Services?
Our diverse staff comes from a wide range of backgrounds and the most important characteristic about all of them is that they sincerely want the best for our clients and families!
We work hard to best match our clients and personal attendants based both on a skill set and personality traits. If you feel that you do not have a good match or other concerns, please contact us and we’ll work to solve the problem or replace the Personal Assistant.
From time to time, our staff members may need to move on to other opportunities or their schedules change. In these cases, we make arrangements to have a new team member arrive, and whenever possible, to train in advance.
Sage Home Care agencies works diligently to provide the smoothest transition possible. In the unfortunate circumstance that we do not have this opportunity or if your personal attendant is sick, an alternate will be assigned to cover the normally scheduled shift.
For further details on any of the members of our in home assisted living services team, feel free to reach out to us at any time. You may call 1-800-578-4554 or reach out to us here